Privacy Policy

Last updated: 15 August 2026

KniosZen respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we may collect when you visit knioszen.com, contact us, sign up for KniosZen updates, or use features of our website.

1. Who we are

KniosZen is a developing personal-care brand based in the United Kingdom.

For privacy-related questions, you can contact us using the business email address shown on our website.

2. Information we may collect

Depending on how you use the website, we may collect:

• your name;
• your email address;
• information you provide through contact or signup forms;
• the KniosZen product ranges you tell us you are interested in;
• information required for an order, delivery or customer enquiry once online purchasing becomes available; and
• limited technical information generated when you use the website, where applicable.

We only ask for information that is relevant to the purpose for which it is collected.

3. Launch and product updates

If you choose to join KniosZen launch updates, we will use the email address you provide to send information such as:

• product development updates;
• new product launches;
• product availability;
• early-access information; and
• occasional KniosZen news.

We will only send these marketing updates where you have chosen to receive them.

You can unsubscribe at any time using the unsubscribe option provided in our emails or by contacting us.

4. Why we use your information

We may use personal information to:

• respond to enquiries;
• provide requested updates;
• manage launch-interest registrations;
• operate and improve the website;
• manage orders and customer service once purchasing becomes available;
• meet legal and regulatory obligations; and
• protect the security and integrity of our website and services.

5. Legal basis for using your information

Where applicable, we process personal information on one or more of the following grounds:

• Consent — for example, where you choose to receive marketing or launch updates.
• Contract — where processing is necessary to fulfil an order or provide a service you have requested.
• Legal obligation — where we are required to retain or process information by law.
• Legitimate interests — where necessary for the reasonable operation and security of KniosZen, provided those interests do not override your rights.

6. Sharing your information

We do not sell personal information.

We may use trusted service providers to help operate the website, provide email services, process payments, manage orders or deliver products.

Where third-party providers process personal information on our behalf, we will only provide information necessary for them to perform the relevant service.

7. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or regulatory requirements.

If you unsubscribe from marketing emails, we may retain limited information on a suppression list so that we can respect your preference not to receive further marketing.

8. Cookies and similar technologies

KniosZen may use essential technologies required for the website to function.

If we later introduce analytics, advertising or other non-essential cookies or similar technologies, we will provide appropriate information and consent controls where required.

9. Your rights

Depending on the circumstances, UK data-protection law may give you rights including the right to:

• ask for access to personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete information in certain circumstances;
• restrict or object to certain uses of your information;
• withdraw consent where processing relies on consent; and
• object to the use of your information for direct marketing.

You may contact us to exercise these rights.

You also have the right to raise concerns with the Information Commissioner's Office.

10. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

No internet-based system can be guaranteed to be completely secure, but we aim to use appropriate measures for the information we process.

11. Changes to this policy

We may update this Privacy Policy as KniosZen develops or where legal, technical or operational requirements change.

The latest version will always be published on this page.

12. Contact

For questions about this Privacy Policy or how KniosZen handles personal information, please contact us using the business contact details provided on knioszen.com.